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Responsible Gambling at Zebra Bingo

At Zebra Bingo, we believe that bingo and casino play should always be a fun, social and entertaining experience. The vast majority of our players enjoy our games safely, but we recognise that gambling can become harmful for some people. That is why responsible gambling sits at the very heart of everything we do. This page explains how Zebra Bingo helps you stay in control, the tools available within your account, how to recognise warning signs, and where to turn for free, confidential support. Whether you are a seasoned bingo regular or new to the Zebra Bingo community, we encourage you to read this guidance carefully and to make use of the protections we provide.

Our Commitment to Safe and Responsible Play

Zebra Bingo is fully licensed and regulated by the UK Gambling Commission, and we take our duty of care seriously. We are committed to providing a safe, fair and transparent environment where players can enjoy our games without coming to harm. Our staff are trained to identify potential signs of problem gambling and to intervene supportively when needed. We promote a culture in which gambling is treated as entertainment, never as a way to make money or recover losses. Every feature of the Zebra Bingo platform, from sign-up to gameplay, is designed with player wellbeing in mind. We continually review our policies, work closely with industry partners, and invest in player-protection technology. By choosing Zebra Bingo, you are choosing an operator that genuinely cares about keeping your play safe, balanced and enjoyable.

Recognising the Signs of Problem Gambling

Problem gambling can affect anyone, and the warning signs often appear gradually. Being aware of them is the first step towards staying in control at Zebra Bingo. We encourage you to reflect honestly on your own playing habits and to seek support if any of the following feel familiar to you.

  • Behavioural red flags: gambling for longer than intended, chasing losses, lying about how much you play, or neglecting work, family and social commitments.
  • Financial red flags: spending more than you can afford, borrowing money to gamble, missing bill payments, or selling possessions to fund play.
  • Emotional red flags: feeling anxious, guilty or irritable about gambling, using it to escape stress or low moods, or being unable to stop despite wanting to.

If you notice these patterns, please remember that help is available and that reaching out is a sign of strength, not weakness.

Player-Protection Tools at Zebra Bingo

We provide a full suite of free tools to help you manage your play and stay within comfortable limits. These features put you firmly in control of your time and money on Zebra Bingo.

  • Deposit limits: cap how much you can deposit daily, weekly or monthly.
  • Loss limits: restrict the total amount you can lose over a chosen period.
  • Wager limits: control the total stakes you can place within a set timeframe.
  • Session time limits: set a maximum length for each playing session.
  • Reality checks: receive on-screen reminders showing how long you have been playing and your net spend.
  • Cool-off / time-out periods: take a short break of 24 hours up to six weeks.
  • Self-exclusion: block access for longer or permanent periods.

These tools work together to support healthier habits and help you keep gambling fun.

Setting and Adjusting Your Limits

Managing your limits at Zebra Bingo is simple. Log in to your account, visit the Responsible Gambling or Account Settings section, and choose the tools you wish to apply. You can set deposit, loss, wager and session limits in just a few clicks, and adjust them at any time. To protect you, an important rule applies: when you make a limit tighter or more restrictive, the change usually takes effect immediately. However, when you wish to loosen a limit or remove it, the change is delayed and subject to a cooling-off period, giving you time to reflect before more relaxed limits apply. This safeguard ensures decisions made in the heat of the moment cannot undermine your long-term wellbeing. We encourage every player to set sensible limits when they register.

Age Verification and Preventing Underage Gambling

You must be at least 18 years old to register and play at Zebra Bingo. Underage gambling is illegal, and we take robust steps to prevent it. During registration, we carry out identity and age verification checks using trusted third-party data sources. We may request additional documentation, such as a passport, driving licence or proof of address, before allowing deposits or withdrawals. Any account found to belong to a person under 18 will be closed immediately, and any funds will be handled in line with regulatory requirements. We also remind players to keep their login details private and never to allow anyone under 18 to access their account. Protecting young people is a shared responsibility, and our verification processes are a vital part of keeping gambling restricted to adults only.

Protecting Minors at Home

If you share a device or home with children, we strongly recommend taking extra precautions to keep them safe from gambling content. Always log out of your Zebra Bingo account after playing and never save passwords on shared devices. You can also install parental-control and filtering software to block access to gambling websites. Trusted options include Gamban, Net Nanny and Qustodio, all of which allow you to restrict or monitor online activity. Setting up password protection on your devices and using separate user profiles for children adds a further layer of security. By combining these tools with our own age-verification measures, you help ensure that gambling remains an adult-only activity within your household. Small steps at home can make a significant difference in protecting young and vulnerable people.

Self-Exclusion and GAMSTOP

If you feel you need a longer break, self-exclusion may be the right choice. At Zebra Bingo, you can self-exclude for a period of six months, one year, five years, or permanently. Once activated, you will be unable to log in, deposit or play, and we will remove you from our marketing communications. For broader protection, we strongly recommend registering with GAMSTOP, the free national online self-exclusion scheme for Great Britain. GAMSTOP allows you to exclude yourself from all UK-licensed online gambling sites with a single registration, for periods of six months, one year or five years. Because Zebra Bingo is fully licensed, your GAMSTOP registration automatically applies to us. You can sign up at www.gamstop.co.uk. Self-exclusion is a powerful, supportive tool, and we are here to help you use it whenever you need.

Where to Find Help and Support

If gambling is no longer fun, please know that free, confidential and non-judgmental support is always available. You do not have to face this alone, and reaching out is an important first step towards regaining control.

  • GamCare: free advice, counselling and support via the National Gambling Helpline on 0808 8020 133, available 24/7, or at www.gamcare.org.uk.
  • GambleAware: information, tools and resources at www.gambleaware.org.
  • Gamblers Anonymous: peer support groups across the UK at www.gamblersanonymous.org.uk.

Always remember that gambling should be a form of entertainment, never a source of income, and you should only ever play with money you can comfortably afford to lose. If you are worried about your own play or someone else’s, please reach out today. Zebra Bingo is committed to supporting you every step of the way.